Guarantee and Return Policy
PharmaCare Corporate Return Policy
Sambucol, Real Health, Bioglan and Skin Doctors Brands
We are proud to stand behind the PharmaCare brands you and your family have come to know and trust, and we want you to be delighted with your purchase, every time. If for any reason you are dissatisfied, we are happy to provide an unconditional money-back guarantee policy that allows you to return any item for a full refund within 90 days of purchase.*
Products purchased in a store:
Product must be returned to place of purchase along with appropriate proof of purchase. Stores selling PharmaCare brands are instructed to cheerfully issue a refund when any of our products are returned.
(Note – Return policies vary by store; be sure and consult with your local merchant on their specific store policies.)
If you are unsuccessful in your attempt to return your purchase to the store, please contact our customer service department for further instruction.
Products purchased through our corporate websites:
Simply phone our customer service department and one of our representatives will be happy to assist you with returning your product for a full refund of your purchase price (less shipping and handling if applicable)
Products purchased through our third-party websites:
Contact the online seller directly for their refund policy. Products purchased through a third-party (non-company owned) website cannot be refunded by PharmaCare directly and must be processed by the website where your purchase was made.
In all cases:
Amount refunded will be the amount actually paid for the purchase; net of discounts, coupons, and other special offers.
*No refund will be issued without sufficient proof of purchase.